DATA PROTECTION

GENERAL INFORMATION ON DATA PROTECTION

Data is the foundation for us to provide excellent service. However, our most important asset is the trust of our customers. Protecting customer data and using it only in ways that our customers expect from us is our top priority. Therefore, compliance with the legal provisions on data protection (DSGVO, Federal Data Protection Act [BDSG], and other applicable legislation) is self-evident for us. Furthermore, it is important to us that the individuals concerned are always aware of when we store which data and how we use it.
Using the RESET NOW.life website is generally possible without providing personal data. If we process personal data in the course of using our website or if we use third-party service providers for certain functions, offers, or services related to data processing or wish to use your data for advertising purposes, we will inform you below in detail about the respective processes, including which data will be processed. We will also specify the intended duration of storage or, at least, the criteria set for the storage duration, as well as the relevant legal basis for the processing.
RESET NOW.life, as the data controller, has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, internet-based data transmissions can have security gaps, so absolute protection cannot be guaranteed. For this reason, it is up to the affected person to transmit personal data to us via alternative methods, such as by phone.

NAME AND ADDRESS OF THE DATA CONTROLLER

The data controller in accordance with the General Data Protection Regulation (GDPR), other applicable data protection laws in the member states of the European Union, and other regulations with data protection implications is:

RESET NOW.life
Am Golfplatz 35
52249 Eschweiler
Germany

Email: info@resetnow.life

HOSTING AND CONTENT DELIVERY NETWORKS (CDN)

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This may primarily include IP addresses, contact inquiries, metadata and communication data, contract data, contact details, names, website accesses, and other data generated through a website.
The use of the host is for the purpose of fulfilling contracts with our potential and existing customers (Article 6(1)(b) DSGVO and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Article 6(1)(f) DSGVO).
Our host will process your data only to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.
We use the following host:

Plus Hosting Grupa d.o.o.
Nobileova 20
52100 Pula, Croatia

Conclusion of a Data Processing Agreement
In order to guarantee data protection-compliant processing, we have concluded an order processing contract with our host.
ABZ, obrt za izradu i dizajn web stranica, vl. Mihovil Blažotić
Reseller for Plus Hosting Grupa d.o.o.
Nobileova 20
52100 Pula, Croatia

NAME AND EMAIL ADDRESS OF THE DATA PROTECTION OFFICER

The obligation to appoint a data protection officer is waived.

Any affected person can contact the management directly at info@resetnow.life at any time for any questions or suggestions regarding data protection.

COLLECTION OF PERSONAL DATA THROUGH THE WEBSITE

In principle, no personal data is actively collected on the RESET NOW.life website. The only exception is the contact form. Through this, you can directly communicate your concerns to us via the website. Affected persons can contact RESET NOW.life by phone, email, or letter using the provided contact details. The personal data you provide to us via email (e.g., your name and address or email address) will be automatically stored in our systems and processed solely for correspondence or potential contract initiation or execution with you, and only for the purpose for which the data was provided. At no time will the transmitted data be passed on to third parties, unless there is a necessity to do so in order to fulfill an order. In such cases, contractual agreements are in place with partners in accordance with Article 28 of the DSGVO.
In addition, RESET NOW.life will use this data for occasional offers to inform the affected individuals about new products or services and other services that may be of interest to them. Of course, this use can be objected to at any time.
The legal basis for processing is Article 6(1)(f) of the DSGVO; the legitimate interest lies in responding to your inquiry.
The data collected in this context will be deleted after the completion of your inquiry or processing will be restricted if there are legal retention obligations.
Data transmission over the internet, such as communication via email, may have security vulnerabilities, so complete protection from third-party access is not possible.

COLLECTION OF GENERAL DATA

The website operator or service provider collects data about access to the site and stores this in log files. The following data is logged:
• IP address
• Visited website
• Time of access and time zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific page)
• Amount of data sent in bytes
• Source/referral from which you accessed the site
• Used browser
• Used operating system
• Language and version of the browser software
The collected data is used solely for statistical evaluations and to improve the website.
Personal reference is generally not possible for RESET NOW.life and is also not intended. These data are collected solely for the purposes of data security and optimization of the web offering. No further evaluation of the data, except for statistical purposes and then generally in anonymized form, takes place. No personal browsing profiles or similar are created or processed.
The legal basis for data processing is Article 6(1) S. 1 lit. f DSGVO. Our legitimate interest arises from the aforementioned purposes of data collection.
The data is also stored in the log files of our system. However, this data is not stored together with other personal data of the user.
The collection of data for the provision of the website and the storage of data in log files is strictly necessary for the operation of the website. Therefore, the user has no right to object.
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of data collection for the provision of the website, this is the case when the respective session ends.
Furthermore, we use cookies and analytics services when visiting our website. Further explanations on this will be provided in the following sections.

DATA PROTECTION IN APPLICATIONS AND THE APPLICATION PROCEDURE

If you apply for a position at RESET NOW.life via the email address provided on this website, the personal data you voluntarily submit will be used exclusively for the purpose of filling the advertised position and for the review and processing of your application submitted in this context. After the completion of the application process for the specific position, this data will be locked for further use and deleted after any applicable legal retention periods have expired.
The legal basis for processing is Article 88 DSGVO in connection with Section 26(1) of the BDSG.

TRANSFER OF DATA TO THIRD PARTIES

Your personal data will not be transferred to third parties for purposes other than those listed below.
We will only share your personal data with third parties if:
• You have explicitly consented to it in accordance with Article 6(1) Sentence 1 lit. a DSVGO,
• The transfer is necessary for the assertion, exercise, or defense of legal claims in accordance with Article 6(1) Sentence 1 lit. f DSVGO, and there is no reason to believe that you have a predominant legitimate interest in not sharing your data,
• In the event that there is a legal obligation for the transfer in accordance with Article 6(1) Sentence 1 lit. c DSVGO, or
• It is legally permissible and necessary for the performance of contractual relationships with you in accordance with Article 6(1) Sentence 1 lit. b DSVGO.

Cookies

The websites of RESET NOW.life use cookies. Cookies are text files that are placed and stored on a computer system via an internet browser.
Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters that allows websites and servers to assign the specific internet browser in which the cookie was stored. This enables the visited websites and servers to distinguish the individual browser of the affected person from other internet browsers that contain different cookies. A specific internet browser can be recognized and identified through the unique cookie ID.
By using cookies, RESET NOW.life can provide users of this website with more user-friendly services that would not be possible without the setting of cookies.
With the help of cookies, the information and offers on our website can be optimized in the interest of the user. Cookies allow us, as mentioned earlier, to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, a user of a website that uses cookies does not have to re-enter their login data every time they visit the site, as this is taken over by the website and the cookie stored on the user’s computer system. Another example is the shopping cart cookie in an online store. The online store remembers the items a customer has placed in their virtual shopping cart via a cookie.
The affected person can prevent the setting of cookies by our website at any time by making the appropriate settings in the browser they use, thereby permanently objecting to the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the affected person disables the setting of cookies in the internet browser they use, some functions of our website may not be fully usable.

USE OF ANALYTICS TOOLS

Google Analytics
IP Anonymization
Our website uses web analysis services for the purpose of demand-oriented design and advertising.
This website uses Google Analytics, a web analytics service of Google Inc. (“Google”). Google Analytics uses so-called “cookies,” text files that are stored on your computer and enable an analysis of the use of the website by you.
The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. We have activated the IP anonymization feature on this website. This means that your IP address will be shortened by Google within the European Union member states or other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and then shortened.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide additional services related to website and internet usage to the website operator. The IP address transmitted by your browser in connection with Google Analytics will not be merged with other data from Google.
You can prevent the storage of cookies by adjusting the settings in your browser software. However, we point out that in this case, you may not be able to fully use all the features of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin available at the following link: (http://tools.google.com/dlpage/gaoptout?hl=en).
As an alternative to the browser plugin, especially for browsers on mobile devices, you can prevent the collection of your data by Google Analytics by clicking the following link. An opt-out cookie will be set, which prevents the collection of your data during future visits to this website.
Deactivate Google Analytics
The opt-out cookie only applies to this browser and only for our website and will be stored on your device. If you delete the cookies in this browser, you will need to set the opt-out cookie again.
We have concluded a contract for data processing with Google and implement the strict requirements of the German data protection authorities when using Google Analytics.

Google Maps
Data Processing
We use Google Analytics to analyze the usage of our website and improve it regularly. The statistics we gather allow us to enhance our offerings and make them more interesting for you as a user. In exceptional cases, where personal data is transferred to the USA, Google complies with the EU-US Privacy Shield Framework Privacy Shield Framework (https://www.privacyshield.gov/EU-US-Framework). The legal basis for using Google Analytics is Article 6 (1) Sentence 1 lit. f of the DSVGO. Our legitimate interest lies in the purposes mentioned above.
Information about the Third Party (Google):
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001

Relevant Links:
Terms of use: http://www.google.com/analytics/terms/de.html
Overview of Data Protection: http://www.google.com/intl/de/analytics/learn/privacy.html
as well as the Privacy Policy: http://www.google.de/intl/de/policies/privacy.

On this website, we use the services of Google Maps. This allows us to display interactive maps directly on the website and provide you with the convenient use of the map feature.
By visiting the website, Google receives information that you have accessed the corresponding subpage of our website. Additionally, the data mentioned in Section 3 of this declaration will be transmitted. This occurs regardless of whether Google provides a user account, and you are logged in or not. If you are logged into Google, your data will be directly associated with your account. If you do not wish to associate the data with your Google profile, you must log out before activating the button.
Google stores your data as usage profiles and uses it for the purposes of advertising, market research, and/or personalized design of its website. Such analysis is carried out primarily (even for users who are not logged in) to provide targeted advertising and inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and to exercise this right, you must contact Google.
For more information on the purpose and scope of data collection and processing by the plugin provider, please refer to the provider’s privacy policies. You will also find more information on your rights and privacy protection settings here: Google Privacy Policy ( http://www.google.de/intl/de/policies/privacy )
Google processes your personal data in the USA and has submitted to the EU-US Privacy Shield: EU-US Privacy Shield Framework ( https://www.privacyshield.gov/EU-US-Framework ).
Information about the third party:
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

ROUTINE DELETION AND BLOCKING OF PERSONAL DATA

The data controller processes and stores personal data of the data subject only for the period necessary to achieve the storage purpose, or as required by European Union law, regulations, or other legislation to which the data controller is subject.
Once the storage purpose no longer applies, or once the storage period prescribed by the European Union or another competent legislator has expired, the personal data will be routinely blocked or deleted in accordance with legal regulations.

RIGHTS OF THE DATA SUBJECT

a) Right to Confirmation
Every data subject has the right, granted by the European legislator, to request confirmation from the data controller as to whether personal data concerning them is being processed. If a data subject wishes to exercise this right to confirmation, they can contact an employee of the data controller at any time.
b) Right to Access (Art. 15 DS-GVO)
Every data subject affected by the processing of personal data has the right, granted by the European legislator, to obtain free of charge information from the data controller about the personal data stored about them and a copy of such information. Furthermore, the European legislator grants the data subject access to the following information:
• the purposes of the processing
• the categories of personal data being processed
• the recipients or categories of recipients to whom the personal data have been or will be disclosed, particularly recipients in third countries or international organizations
• where possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria used to determine that duration
• the existence of the right to rectification or erasure of the personal data concerning the data subject or to the restriction of processing by the controller, or the right to object to such processing
• the existence of the right to lodge a complaint with a supervisory authority
• where the personal data were not collected from the data subject: all available information about the source of the data
• the existence of automated decision-making, including profiling, in accordance with Article 22(1) and (4) DS-GVO, and — at least in these cases — meaningful information about the logic involved, as well as the significance and the intended consequences of such processing for the data subject
Additionally, the data subject has the right to be informed whether personal data has been transferred to a third country or an international organization. If this is the case, the data subject has the right to obtain information about the appropriate safeguards related to the transfer.
If a data subject wishes to exercise their right to access, they can contact an employee of the data controller at any time.
c) Right to Rectification (Art. 16 DS-GVO)
Every data subject has the right, granted by the European legislator, to request the immediate rectification of inaccurate personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data, taking into account the purposes of the processing, including by means of a supplementary statement.
If a data subject wishes to exercise their right to rectification, they can contact an employee of the data controller at any time.
d) Right to Erasure (Right to be Forgotten) (Art. 17 DS-GVO)
Every data subject has the right, granted by the European legislator, to request the immediate erasure of personal data concerning them from the data controller, if one of the following reasons applies, and if the processing is not necessary:
• The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
• The data subject withdraws their consent on which the processing was based according to Art. 6 (1) letter a DS-GVO or Art. 9 (2) letter a DS-GVO, and there is no other legal basis for the processing.
• The data subject objects to the processing under Art. 21 (1) DS-GVO, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing under Art. 21 (2) DS-GVO.
• The personal data have been unlawfully processed.
• The erasure of personal data is required to fulfill a legal obligation under Union or Member State law to which the controller is subject.
• The personal data were collected in relation to services offered by the information society under Art. 8 (1) DS-GVO.
If any of the above reasons apply, and a data subject wishes to request the erasure of personal data stored by RESET NOW.life, they can contact an employee of the data controller at any time. The RESET NOW.life employee will ensure that the erasure request is promptly carried out.
If the personal data has been made public by RESET NOW.life and our company, as the data controller, is required to delete the personal data according to Article 17 (1) of the DS-GVO, RESET NOW.life will take reasonable measures, including technical measures, considering the available technology and implementation costs, to inform other data controllers who process the published personal data that the data subject has requested the deletion of all links to, or copies or replications of, this personal data, unless the processing is necessary. The employee of RESET NOW.life will take the necessary actions on a case-by-case basis.
The right to erasure does not exist if the processing is necessary.
e) – for exercising the right of freedom of expression and information;
– for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
– for reasons of public interest in the area of public health pursuant to Art. 9 (2) (h) and (i) and Art. 9 (3) DSGVO;
– for archiving purposes in the public interest, scientific or historical research purposes, or for statistical purposes under Article 89(1) of the DSGVO, provided that the right referred to in section a) is likely to make the achievement of the objectives of such processing impossible or seriously impaired; or
– for the establishment, exercise, or defense of legal claims. Right to Restriction of Processing (Article 18 DS-GVO).
Every person affected by the processing of personal data has the right, granted by the European legislator, to request the controller to restrict the processing if one of the following conditions is met:
– the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data
– the processing is unlawful, and the data subject opposes the erasure of the personal data and requests instead the restriction of their use.
– the controller no longer needs the personal data for the purposes of processing, but the data subject requires them for the establishment, exercise, or defense of legal claims.
– the data subject has objected to processing under Article 21(1) of the DSGVO, and it is yet to be determined whether the legitimate grounds of the controller override those of the data subject.
If any of the above conditions are met and a data subject wishes to request the restriction of personal data stored by RESET NOW.life, they can contact an employee of the responsible party at any time. The employee of RESET NOW.life will arrange for the restriction of processing.

f) Right to Notification (Article 19 DS-GVO)
If you have exercised your right to rectification, erasure, or restriction of processing with the controller, they are obligated to inform all recipients to whom your personal data has been disclosed about the rectification, erasure of the data, or restriction of processing, unless this proves impossible or involves a disproportionate effort.
You have the right to be informed by the controller about these recipients.

g) Right to Data Portability (Article 20 DSGVO)
Each data subject shall have the right granted by the European legislator to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format.
It also has the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Article 6(1)(a) of the DSGVO or Article 9(2)(a) of the DSGVO, or on a contract pursuant to Article 6(1)(b) of the DSGVO, and the processing is carried out using automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, the data subject has the right, when exercising their right to data portability in accordance with Article 20(1) of the DSGVO, to request that the personal data be transmitted directly from one controller to another, where technically feasible and provided that the rights and freedoms of other persons are not adversely affected.
To exercise the right to data portability, the data subject can contact an employee of RESET NOW.life at any time.
h) Right to Object (Art. 21 DSGVO)
Every data subject has the right granted by the European legislator to object at any time to the processing of their personal data, based on reasons related to their particular situation, when the processing is carried out in accordance with Article 6(1)(e) or (f) of the DSGVO. This also applies to profiling based on these provisions.
RESET NOW.life will no longer process personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing is necessary for the establishment, exercise, or defense of legal claims.
If RESET NOW.life processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of their personal data for such marketing purposes. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to the processing for direct marketing purposes, RESET NOW.life will no longer process the personal data for those purposes.
In addition, the data subject has the right to object, on grounds relating to their particular situation, to the processing of personal data concerning them by RESET NOW.life for scientific or historical research purposes or statistical purposes in accordance with Article 89(1) of the DSGVO, unless such processing is necessary for the performance of a task carried out in the public interest.
To exercise the right to object, the data subject can directly contact any employee of RESET NOW.life or another employee. Furthermore, the data subject is free to exercise their right to object, in the context of the use of information society services, by automated means using technical specifications, notwithstanding Directive 2002/58/EG.
i) Automated Decisions in Individual Cases, Including Profiling (Article 22 DSGVO)
Every data subject has the right granted by the European legislator not to be subject to a decision based solely on automated processing — including profiling — that has legal effects on them or similarly significantly affects them, unless the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the data controller, or (2) is authorized by Union or Member State law to which the controller is subject, and such law includes appropriate measures to safeguard the data subject’s rights and freedoms as well as their legitimate interests, or (3) is based on the explicit consent of the data subject.
If the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is based on the explicit consent of the data subject, RESET NOW.life will take appropriate measures to safeguard the rights, freedoms, and legitimate interests of the data subject, including at least the right to obtain the intervention of a person by the controller, the right to present their point of view, and the right to challenge the decision.
If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of the controller.
j) Right to withdraw consent under data protection law
Every data subject has the right granted by the European legislator to withdraw consent to the processing of personal data at any time.
If the data subject wishes to exercise their right to withdraw consent, they can contact an employee of the controller responsible for the processing at any time.
k) Right to Lodge a Complaint with a Supervisory Authority (Art. 77 DSGVO)
Every data subject has the right to lodge a complaint with a supervisory authority, in particular in the member state of his or her habitual residence, place of work, or the location of the alleged infringement, if the data subject considers that the processing of personal data relating to him or her is unlawful. You can exercise your aforementioned rights by sending an informal message to us using the contact details provided above.

DURATION OF STORAGE OF PERSONAL DATA

The criterion for the duration of the storage of personal data is the respective statutory retention period. Once the retention period has expired, the relevant data will be routinely deleted, unless they are required for contract fulfillment or contract initiation.

LEGAL OR CONTRACTUAL REQUIREMENTS FOR PROVIDING PERSONAL DATA

Necessity for contract conclusion; obligation of the data subject to provide personal data; possible consequences of not providing the data.
The provision of personal data may be required by law (e.g., tax regulations) or arise from contractual arrangements (e.g., information about the contractual partner).

EXISTENCE OF AUTOMATED DECISION-MAKING

At RESET NOW.life, automated decision-making or profiling does not take place at any time.

DATA SECURITY

We strive to store your personal data using all available technical and organizational measures to ensure that it is not accessible to third parties. However, when communicating via email, we cannot guarantee complete data security, and therefore, we recommend using postal mail for confidential information.